Clear Desk is a US-based virtual assistant company that provides virtual assistants to entrepreneurs and small to medium-sized businesses all over the world.
The company is headquartered in California, US. Their assistants work remotely from locations based all over the world.
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About ClearDesk
The company started operations about 3 years ago. ClearDesk is headquartered in San Diego, CA and it’s CEO is Jeff Amon.
Prior to founding ClearDesk, Jeff and his partners operated large businesses with high operational costs in the US. Those businesses came to a close as margins thinned and employee costs continued to rise.
It was only when they started a new company and outsourced a large portion of their operations overseas that they realized how much money they could save.
After several years of outsourcing to staff in countries like India, the Philippines, and Colombia, they decided to start ClearDesk.
Their mission is to share the business model they used to grow their businesses and help other business owners save on employee costs and overheads.
How ClearDesk Works
To get started working with ClearDesk you need to reach out and leave your contact details. A member of their team will ‘contact you within minutes’ – that’s pretty fast!
After a call to discuss your requirements, ClearDesk will find the best-suited assistant for you based on your business’ needs.
You can then choose between a part-time or full-time assistant. The difference is you’re committing to either 30, 60 or 160 hours of assistant time per month.
You will have a point of contact at ClearDesk’s offices in California should you need them. Otherwise, you can communicate directly with your virtual assistant and have them start working on your tasks.
ClearDesk allows you to use your own communication tools if you wish. Otherwise, they support Slack, video calls, and phone calls as ways of communication.
ClearDesk specializes in:
- Customer Service
- Sales/SDR
- Exec Assistants
- Ecommerce management (shopify, big commerce, amazon, etc)
- Legal Assistants
- Real estate and mortgage
- Marketing & Social Media
ClearDesk Services
ClearDesk’s virtual assistants can take on the general day-to-day business tasks most business owners are looking to outsource.
To give you an idea, they group their services into the following categories:
- Admin Support
- Customer Support
- Project Management
- Social Media Management
- Sales & Lead Generation
- Virtual Executive Assistant
ClearDesk also says they have assistants with experience working with start-ups, realtors, and sales organizations. It’s worth booking a call with their team to discuss your business and what you’re looking for in an assistant.
ClearDesk Plans and Pricing
Clear Desk currently has 3 pricing plans, and the option to create a custom plan to suit your requirements. Hourly rates range from around $15.60 for a full-time assistant and $16.65 for a part-time assistant.
This positions Clear Desk at a lower price point than what you’d expect to pay for a US-based assistant, while higher than a competitive overseas rate.
ClearDesk’s pricing plans at the time of publishing was:
- Starter – 30 hours per month for $500
- Basic – 60 hours per month for $1,000 (approx. $16.66/hr)
- Advanced – 160 hours per month for $2,500 (approx. $15.62/hr)
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There are no other charges and no fixed contracts. You can pay for additional hours at a rate of $18/hr on both plans.
It’s worth noting that you can’t roll unused hours over at the end of the month. They do say their assistants are flexible in regard to business hours though, but that’s something you need to discuss upfront.
ClearDesk Alternatives
ClearDesk’s hourly rates place them somewhere in between US and overseas rates. If you want to work with a US-based assistant, you can expect to pay $24/hr upwards working with companies like Time ETC and Boldly.
If you want to outsource overseas, we recommend checking out OnlineJobs.ph and OkayRelax. Their hourly rates are a lot more competitive ranging between $3-$12.
Your Turn
Have you worked with ClearDesk? If so, please share a quick review of your experience below to help others with their decision.
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