UrbanTimer is a virtual assistant company based in Kolkata, India. The company was founded in February, 2016.
Although the company is a fairly new addition to the virtual assistant space, UrbanTimer was founded by two individuals with considerable experience in the industry.
About UrbanTimer
UrbanTimer operates out of Kolkata, India. All of their virtual assistants are based in their offices and managed in-house. The company puts each of their virtual assistants though “an extensive process” to ensure they are hiring fluent English speaking workers with a wide range of skills.
The company founders are Bikash and his spouse, Rima. Bikash is a former co-founder of MyTasker, and has a wealth of experience as an entrepreneur and as a virtual assistant himself. Heading up UrbanTimer, Bikash plans to offer an unparalleled service not found with other virtual assistant providers.
The company are “committed to help people save valuable time.” Meaning, by outsourcing your business tasks to UrbanTimer you can free up your own time to focus on other areas of your business.
Their target customers are busy professionals and entrepreneurs anywhere in the world. This also includes small and medium-sized enterprises, as well as large corporate organizations. Anyone looking to outsource tasks at a cost-effective price can benefit from their services.
UrbanTimer Founder Interview
Services
Getting started with UrbanTimer is straightforward. You sign up via their site for one of their packages, or you can contact them to discuss your requirements first.
UrbanTimer offers a wide range of services, including the following:
- Administrative assistance
- Social Media services
- Research tasks
- Customer service
- Website design and maintenance
- Content writing
- Email management
If you have a specific virtual role in mind, they recommend contacting them to discuss your exact requirements.
Plans and Pricing
UrbanTimer currently have five different payment plans. Their plans start at $100 for 10 hours, with their largest plan being $960 for 160 hours. So, the hourly rates range from $10 an hour to as low as $6 an hour.
Full Pricing Table (as of press time):
- 10 hrs per month – $100 ($10/hr)
- 20 hrs per month – $190 ($9.5/hr)
- 30 hrs per month – $270 ($9/hr)
- 50 hrs per month – $400 ($8/hr)
- 80 hrs per month – $600 ($7.50/hr)
- 110 hrs per month – $770 ($7/hr)
- 160 hrs per month – $960 ($6/hr)
With all these plans, your Account Manager oversees the tasks you send and assigns the best fit VA to work on the tasks.
UrbanTimer also offers a dedicated full-time assistant (with backup) for $1,000 a month, and an “Infinite” plan offering you the chance to buy as many hours as want a month on-demand. You start by paying $15 an hour for the first 50 hours, then the rate drops to $10 an hour for the remaining hours you purchase.
The rates for the “planet”-named plans are definitely competitive in the industry, as is the on-demand offering. The full-time dedicated assistant rate is on par with what you may find at other companies.
If you are new to using VAs or want to sample their services, UrbanTime does offer a free trial. This offer includes 5 free hours of virtual assistant time over 2 days.
UrbanTimer Alternatives
As you know, there are several options for quality virtual assistant companies in India. Bikash’s last startup, MyTasker, is among the most popular and well-rated. You might also consider VA Talks or VMG BPO.
One thing I like to do is to contact two or three companies to compare services, prices, and communication before making a decision.
Your Turn
Have you worked with UrbanTimer? If so, please leave a review of your experience below to help others with their decision.
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